Sarah Ladd

Provide an example of a time you:

• Handled an extremely stressful situation at work.
• Motivated someone who was not performing well.
• Adjusted to a colleague’s work style in order to complete a project or objective.
• Had to analyze a large amount of information and make a recommendation.
• Used creative problem solving.
• Took specific steps before making a decision.
• Had to complete a task with incomplete instructions or missing information.
• Discovered an error that had been overlooked by yourself or a coworker.
• Dealt effectively with an angry customer.
• Convinced team members or a supervisor to move ahead with an idea you had.
• Used written skills to communicate a complex piece of information.
• Were uncertain of the next steps in a task, but unsure who to ask for help.
• Came up with a unique way of doing something.
• Recognized a potential problem as an opportunity.
• Had an idea or initiative that resulted in a positive change.
• Conformed to a policy you did not agree with.
• Found yourself dealing with a person you did not like.
• Had an interaction with a customer you wish you had dealt with differently.
• Were called upon to lead in a difficult situation.
• Needed to complete multiple tasks within the same timeframe.
• Were given a list of tasks and had to make decisions about priorities.
• Convinced a reluctant customer to utilize your services.
• Worked with a team member who did not do their share of the work.
• Arrived at a compromise in order to meet a team objective.
• Were faced with a personal or professional setback.
• Went above and beyond to get a task or job finished.